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Understanding the Skilljar Master Services Agreement (MSA)

Course 36 of 38 in Client Account Executive Onboarding Path

An explanation of the Skilljar contracting philosophy and section-by-section explanation of the MSA.

Curriculum

MSA Overview by Section
MSA Introduction
Section 1 Service Orders
Section 2 Use of the Skilljar Services
Section 3 Service Level Agreement
Section 4 Fees and Payment
Section 5 Term and Termination
Section 6 Confidentiality
Section 7 Warranties and Disclaimer
Section 8 Subscriber Content
Section 9 Indemnification
Section 10 Limitation of Liability
Section 11 General
Other Common Contract Requests
Deal Desk Process
Deal Desk Confluence Page
Deal Desk Presentation
Additional Resources
MSA Training Recording (July 2021)

MSA Overview by Section
MSA Introduction
Section 1 Service Orders
Section 2 Use of the Skilljar Services
Section 3 Service Level Agreement
Section 4 Fees and Payment
Section 5 Term and Termination
Section 6 Confidentiality
Section 7 Warranties and Disclaimer
Section 8 Subscriber Content
Section 9 Indemnification
Section 10 Limitation of Liability
Section 11 General
Other Common Contract Requests
Deal Desk Process
Deal Desk Confluence Page
Deal Desk Presentation
Additional Resources
MSA Training Recording (July 2021)