The Customer Education Industry

Learn how things work behind the scenes in Customer Education and why customers and analysts love Skilljar.

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Curriculum

  • Industry Overview
  • What is Customer Education?
  • Seven Benefits of Creating a Customer Education Program
  • Metrics to Manage a Customer Education Program
  • Choosing the Right Technology for Customer Education
  • Glossary of Terms
  • Knowing the Competition
  • Competitive Intelligence Overview
  • Industry Insights
  • TSIA 2022 Education Services Benchmark Survey
  • TSIA 2022 Customer Success Benchmark Survey
  • Skilljar's 2022 Benchmarks & Trends Report

Curriculum

  • Industry Overview
  • What is Customer Education?
  • Seven Benefits of Creating a Customer Education Program
  • Metrics to Manage a Customer Education Program
  • Choosing the Right Technology for Customer Education
  • Glossary of Terms
  • Knowing the Competition
  • Competitive Intelligence Overview
  • Industry Insights
  • TSIA 2022 Education Services Benchmark Survey
  • TSIA 2022 Customer Success Benchmark Survey
  • Skilljar's 2022 Benchmarks & Trends Report